Important COVID-19 Update

We're taking precautions to protect our team and community.

Brook Farm Veterinary Center is committed to protecting the health of our clients, patients, and staff. The worldwide COVID-19 pandemic has required us to make difficult but necessary decisions that will enable us to continue to deliver care during this uncertain time. We appreciate your patience and understanding as we work together to maintain a safe environment for everyone who works at and depends upon Brook Farm Veterinary Center.

As an AAHA-accredited hospital, our team has always upheld the highest standards for hygiene and sanitation. Regular handwashing, disinfection, and other precautionary measures have long been an important part of our routine. Nevertheless, we have redoubled our efforts to limit the spread of this virus by regularly disinfecting all surfaces and by providing additional training to our professional staff.

Please take note of the following updates on hospital operations which may impact you over the next several weeks:

  • If you are sick with a fever and/or respiratory symptoms (cough, difficulty breathing), please do not visit the office. Call us and we will provide appropriate guidance.
  • In compliance with state and federal guidelines, we ask that all visitors call us from their car upon arrival. We will invite you into the building as soon as an examination room is ready, or when the reception area is clear.
  • Some appointments may be conducted by phone or in our treatment area in order to limit staff exposure to the general public. If you are admitting your pet for any reason, we ask that you complete all paperwork and deposits in advance of your visit.
  • Until further notice, we will no longer accept personal belongings for lodgers. We will also temporarily suspend Sunday discharges.
  • We have made remote work arrangements for some team members, who will continue to ensure continuity of care and quality service during this challenging time.

Please be assured that we are taking rational and appropriate steps to reduce the risk of exposure and ensure the health and well-being of every member of the local community. We urge our community to continue to act with compassion and care, and take all necessary precautions to protect yourselves and each other. We are all in this together.

Sincerely,

Dr. D. Evan Kanouse DVM
Medical Director

Pat Kanouse
Finance Director

Evan Kanouse III
Hospital Director

aaha

Patterson's Only AAHA-Accredited Animal Hospital

Unlike human hospitals, veterinary practices have no requirement to be evaluated by an independent organization or the government. At Brook Farm, we devote time, energy, and resources into our facility, team, and equipment to ensure that we're up to par, because your pet deserves nothing less.

SCHEDULE APPOINTMENT

clinical partners with
LMU College of Veterinary Medicine
Northwestern Connecticut Community College
SUNY Delhi