Many calls to the Brook Farm team from worried pet parents start with an apology. "I'm so sorry, I wasn't sure if I should call but..." or "I feel silly asking this..."
Every pet owner has had 'that' feeling, a moment of concern or worry that something just wasn't right with their beloved companion. It could be noticing that your pooch doesn't seem as hungry as she usually is or it might be just a feeling you get from your cat's mood.
Never second guess placing a call to your Brook Farm vet. If you're concerned about what's going on with your cat or dog, then it's worth calling to check. In most cases, one of our caring staff members can answer questions or check in with the Brook Farm medical team to help reassure you. However, if there is something that warrants a visit with Dr. Clark or Dr. Kanouse, we'll be able to arrange for you and your pet to come in quickly and advise our medical staff of the situation.
Each pet is a complex and unique personality - and that can make it hard to know when to be alarmed at a change in behavior. However, there are certain symptoms that should always be a sign to call us right away.
-Change in eating habits- seems not as hungry or thirstier than usual.
-Changes in bowels -incontinent of urine or having accidents in the house.
-Changes in sleeping habits - sleeping more, waking up often during the night, or seeming tired all the time.
-Any injury such as a fall, a car accident, an animal attack, or an open wound. Never 'wait and see' after a cat or dog has been hurt. Animals are skilled at hiding pain and you might not be able to see a life threatening injury.
-Any time you see blood in your pet's stools, urine, nose, ears, eyes, and mouth.
-If your pet has eaten or drank something they shouldn't have.
-If your cat or dog has come into contact with any toxic chemicals -bleach or household cleaners.
-If your pet is moving differently -their gait is uneven or they seem to be favoring a limb or limping.
No Brook Farm family should ever worry that they are calling unnecessarily. Your pet cannot speak for themselves; they've put their trust in you to protect them and advocate for their well-being. It's better to give us a call for something that might not be a problem than to put it off until your pet is in critical need of help.